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Frequently Asked Questions

We know you have questions about getting the most value out of your home improvement investment. Let's get the easy ones out of the way first.

What areas do you service?

Austin area, Round Rock, Cedar Park, Pflugerville, Bee Caves, and Lakeway. If you are outside those areas and we have available techs, we may be able to help you out with an additional charge of $59 for shorter trips. This helps us cover our tech's hourly pay and gas mileage.

I don't know where to start, can you help me?

Yes we can! Every home is different and homeowners often waste money on the wrong solutions. We'll lay a plan out for you that achieves your energy-saving goals in the most cost-effective way possible. Our EasyAC $79 Performance Check Up or Free Home Energy Efficiency Inspections would be a great way to begin. We also offer an EasyAC $129 Tune Up is you know your AC hasn't been serviced in a while. Check out our What to Expect page that outlines exactly what happens during a service call.

Do you work afterhours or weekends?

As a small local company we try to accommodate our customers as much as possible and soon we hope to provide 24/7 service but for now, our company is limited. Weekends may be available up on request but the diagnostics fee will cost $129 instead of $79 unless you have purchased an EasyAC plan from us.

How much will it cost to make my home energy efficient?

Our average customer spends $1,600 and purchases Air Sealing and Insulation. On average, they see $300 – $500 a year in savings from air sealing alone and even more with insulation. The typical break-even point is right around 2 years but every house is different.

Do I get rebates?

It depends. Not all utility companies have rebate programs and all the rebate programs are different. Generally, unless you are a PEC (Pedernales Electric Company) customer, you probably do.

How much will I save?

It depends. There are so many factors that even the best engineers with the best software have a hard time answering that exactly so here's a safe and accurate answer. The average savings is $300 – $800 per year. The average payback for Air Sealing and Insulation is 2 years. The average payback for Solar Attic Fans is 3-5 years. The average payback for radiant barrier is 5-8 years. The average payback for Solar Screens depends greatly on sun exposure. Windows and Air Conditioners are too complex to estimate without knowing more.

Can you make my home more comfortable?

Yes. Every home is different so solutions vary greatly as well as the cost of improvements. The easiest way to know more is get the free inspection.

I'm thinking about solar energy. Can you help?

We sure can. We'll guide you through the process including assissting with rebates and any basic improvements your home needs. The easiest way to know more is to set up an inspection but our Going Solar tips are a great place to start.

Do you guarantee savings?

No. As much as we would love to say yes, the problem is there are too many variables. We can make the home more energy efficient, more comfortable, and healthier but we can't control how people use energy. Some contractors say yes but that's just sales talking and honesty is our policy. We can only comfort you by saying, ask our other customers and trust in our experience and licensing.

How much does radiant barrier cost?

On average between $900 – $2000. It's all about the square footage of your home and the slope of your roof. To be even more accurate, take the square footage of your home, multiply it by 1.5, and multiply that by $0.55. It should be around that or less. Most likely less.

How much does the solar attic fan cost?

$799-$999 with a 30% tax credit. The good fans are expensive and that's all we install because we don't trust risking our reputation on anything else.

When should I replace my AC unit?

AC systems last 10 – 15 years. Don't spend money fixing them after the 15 year mark, replace them because as they age they get less and less energy efficient. We've had lots of customers replace their AC system and see 30% drop in their utility bill from this alone. If it's not the cheapest AC system available and it's not at least 10 years old, you probably don't need to upgrade yet. Our repair or replace page goes into more detail about determining when to invest in a new system.

How do I know what to do next?

The easy way is to set up an energy inspection, but from our experience below is the order of improvements that make sense from a cost/savings perspective.

  1. Air Sealing
  2. Insulation
  3. Solar Attic Fan
  4. Radiant Barrier
  5. AC System
  6. Windows and Doors

It's important to note that windows and doors have a lot of value based on aesthetics and ease of use.

Why Energy Guys?

Licensed & Insured Energy & Comfort Experts with over 15 Years of Cooling and Heating Experience.

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Discounted Service Calls with any repair

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